Leger Holidays Reviews
Will (Google Reviewer)
I went on the 4 countries trip and swiss glacier express and overall it was a great trip. The coach I was on was silver service, it was tidy had nice seats and other accessories such as charging points and headsets which was very handy. The drivers Alex and Dave were fantastic, very kind, funny and respectful throughout the whole trip and a pleasure to talk to. The excursions were very pleasant and all ran very smoothly. The hotels were decent and offered a good service. I overall very much recommend leger holidays.
Sally Matson
Excellent customer service
Booked our ‘Christmas in Austria & Scenic Trains of the Tyrol’ through George on the customer Helpline. Nothing was too much trouble, everything clearly & patiently explained. He even had permission to log in on his day off to finalise the sale! A charming and helpful young person and a credit to the company.
Euan Donald (Google Reviewer)
Been on two tours now the “D Day beaches” and “ All Quiet on the Western Front” tour of the Somme and Ypres. Both four days in total, two travelling and two on the site of the various battles. This is outstanding value for money, picked up from Carlisle , Cumbria and literally looked after all the way through the tours. The coaches are great and the accommodation spot on . The guides are very knowledgeable ( Mark Hope brilliant guy)and the bus drivers professional .
Absolutely fantastic .
Sue Sinfield (Google Reviewer)
Due to covid it was 3rd time lucky for us to visit lake Garda, what a treat. One or two hiccups but no fault of Legers at all. Praise to Graham and Chris for their excellent driving and coffee service. Our visit to Verona, our guide was very informative but did walk at a pace sometimes had to hurry to keep up. A lovely holiday
TU
Many thanks to Molly.
I have recently booked a trip to Le Mans and had the good fortune to speak to Molly. She was very helpful and a pleasure to talk to. She was able to answer all but one of my queries with clarity and promised to ring me with the answer to the un-answered question as it required further investigation. This she duly did. An unusually pleasant experience when making a booking over the phone, if only it could be this easy every the time.
Michael Stephen Shilleto
Four Countries New Year & the Swiss Glacier Express
Firstly we must thank Alex and Dave our tour guide / drivers who entertained us through out . The tour was fantastic so was the hotel’s food and entertainment. The tour was through the new year holidays as expected lots of shops closed and hotels were understaffed which was lost on some travelers. We travelled back from stop 24 on a luxuria coach I would recommend paying the extra for the comfort alone
Andy (Google Reviewer)
Booked a surprise Birthday treat for my wife 40th to visit The Edinburgh Military Tattoo, All done via work,put all information in the B/card,so excited, one week before trip Cancelled!!! Due to not enough interest?? No Alternative! Never touch them again
Victoria Smith (Google Reviewer)
I'd like to go lowerthan one star .my trip over to Italy nearly 36 hours in total.the driver and his wife gave thier mother a seat that was paid for and reserved at a price by another lady who was finally allowed to sit at the front with the drivers mother .( that was good of them considering the lady had paid for 2 holidays and one couldn't make it . I had the cheek to ask for coffee only the women driver to have conversation loud enough for my earshot to her husband then put over the tannoy that coffee will be when they are ready. ( i had bought 24 tickets for drinks on steves advice )but i quietly corrected them saying that they really shouldn't do that so I could hear.Then a barrage of abuse came from her for then her husband to face me off at my seat and a threats to get my case off and find my own way home his face red with rage pointing in my face with comments saying they don't have to take that from me.as they are fed up with people and they have to work 21 hours etc etc .they people were shouting STOP STOP STOP .he continued his rant and saying I would be dropped at the next service station. ( FRANCE) it was raining and I had no idea where I was going or had been.He the gave me a can of diet coke and said i could have it free but no oppology! 15 hours later in italy I wanted to leave and get a plane home .legers were no help but another coach arrived same sort of holiday shearings with nice drivers .No Rome visit and I could be with them for the remainder of time. I did go out on a couple of trips and the bus and drivers were amazing .I was told by legers eventually I can do the return journey with then but my holiday was ruined I cried and slept and am emotionally traumatised . On the plus side the coach i arrived on the doors kept opening in the wind the coach had to pull over and close the door so we could only use side door which was a fire hazzard ! Still no apology last day is today I'm spending in my room .I just want to return to England because I will be getting a solicitor for the abuse i suffered and the money I paid and for the wasted week over Christmas not to mention the anxiety I have suffered .the hotel and food was abysmal. The worse week ever and £1500 spent my nerves are in shreads .I can't wait to see the reviews and already I am flooded with statements from other passengers about how bad it is and my how I should fight for my injustice of it all .this time it must go to court so people are heard and intimidation like this is not allowed
Jackie (Google Reviewer)
This was our first experience of using Leger Holidays on our D Day Landings tour and will hopefully not be our last. We had a lovely couple who were our driver and assistant (Nigel and Lis). Our guide Mark Allen was absolutely superb. His knowledge and utter passion regarding this terrible era was second to none. A definite must for those with an interest or may have had a family member involved in WW2. Kleenex definitely needed for the cemetery visits.
Tracy M (Google Reviewer)
I’ve just returned from Legers Christmas in Tuscany holiday and REALLY ENJOYED it despite a group of passengers with their own agendas, unsuccessfully, attempting to ruin everyone’s Christmas holiday.
A witch hunt was instigated, not only against our brilliant drivers, but other passengers and hotel staff too. I over heard one particular passenger say they should all put in negative feedback and claim compensation!!
The knowledge and professionalism of our drivers ‘Steve and Helen’ drove us 1,083 miles safely and very professionally, making adequate rest stops en route, ensuring the toilet on the bus was usable throughout the journey and drinks and snacks were offered at timely intervals once our travels got underway. They went above and beyond to try and keep everyone happy, but it was to no avail with certain passengers, which was terribly sad to witness.
The silver service coach is not suitable for continuous journeys of this length, an overnight hotel should be factored into the itinerary as >21hours as a passenger is not healthy and it would also remove the need for driver swaps. The majority of the passengers had travelled for 36 hours by the time they arrived at the hotel, they were exhausted and moral was low.
The hotel Mizar was clean and welcoming. The bar area was comfortable but the prices were high, I went to the Rivoli bar across the road and would join the locals, absorbing the friendly Italian culture.
My room 405, had a balcony with lovely views, was clean, comfortable and quiet. Cleaners came in every day, including Christmas Day. The safe in the wardrobe didn’t work, it wasn’t a problem for me as I always carry my valuables with me anyway! However, if you’re travelling with the Crown Jewels, you can secure them in the Hotels safe.
Breakfast offered a good choice and selection, sadly, due to the toxicity of the witch hunt group, I opted to go to Rivoli bar for reasonably priced coffee and fresh out of the oven pastry’s and croissants, I would also pick up a salad or sandwiches and drinks for the days fantastic Florence and Sienna excursions. I gave Rome a miss and a few of us caught a taxi to Montepulciano and spent time photographing scenes used in Twilight Saga film and exploring its 60,000 years of history.
Dinners really let this hotel down, no fresh vegetables were available with the main courses. Christmas Lunch consisted of turkey, chips and chestnut, raisins and sauce like gravy, very tasty but fresh veg instead of the lettuce and tomatoes would have been more appreciated..
The staff throughout the hotel were absolutely lovely and attentive.
The journey home wasn’t as well organised as the outbound journey, we changed drivers at Reims which resulted in a delay causing us to miss our scheduled ferry, the new driver didn’t know which lane to get into at the ferry terminal and switched 3 lanes which pushed us further back in the queue. On arrival at Stop 24 the transfer coaches had left without us so few of us had to locate-our new coaches. Through all the chaos, I eventually found my coach. Paul the co driver was rude and when I requested clarification of my final journeys taxi he shouted and was in my opinion very aggressive in his manner (I felt it was my fault the coach was late in departing and I should feel privileged to be on there) however, the driver told Paul to phone someone for clarification just to cover his back, which he did.
We were all very tired, stressed and anxious, wanting to get home asap. I didn’t blame him in the slightest, it’s not an easy job for the crew, they do work long, stressful and sometimes unappreciated hours, so it’s understandable.
I arrived home 22.30pm, 2 and a half hours later than planned. I was due at work at 01.50 am, so I cancelled my shift, lost a days work, but Instead, I’m cracking on with my very smelly post holiday washing, lol!
In conclusion, I would go on another Leger’s singles coach trip, but not Silver service for that distance.
Will I travel with Steve and Helen again? Absolutely YES, YES, YES!
Yvonne Davey (Google Reviewer)
Been on a few Leger holidays, Picture Book Italy, Small Trains of Austria and Green Pastures of Spain, Luxeria Coach, can't beat the comfort, great hosts, and sites of great interest, makes your holidays memories to remember, looking forward to plenty more. Some of the best holidays I've ever had, I can highly recommend them xx
Joseph Shepherd
Another great holiday
Another great holiday. A return trip by Luxuria to Nuremberg and surrounding towns. Coach and crew first class. DFDS ferry Dover to Dunkirk with free lunch which was excellent. Small family hotel in Schusselfelt. Great food and staff.Only down side was no food in the overnight hotel in Wavre, but the crew had warned us and we made our own plans. Overall holiday 5 Stars.
Stewart Imeson (Google Reviewer)
Hard to rate my battlefield tour to Normandy given the extreme pluses and negatives.
The biggest single negative which would stop me going again is the 'killer' journey. The feeder system is obviously finalised only a few days before departure so you only get your itinerary a week or so before departure. My pick up time from Whitby turned out to be 1:30am with a transfer on the street in Leeds at 3:45am. Arrival in Normandy was 11pm after a missed ferry.... so 21 hrs on the road and 39 hrs after getting up on Thursday morning. I never really recovered in the 3 days following given the 6:30-8:30am starts.
In summary, other +'s and -'s were:-
+'s
Drivers and guide great on the feeder services and main tour
Tour itself very comprehensive with a great value museum entry and meal option.
Hotel clean but very basic
-'s
Travelling time
Main tour couch (contracted in so not a Leger coach) fairly tired with duct tape covering previous damage and a constantly sounding water level alarm.
Feeder services obviously awarded on a least cost basis. Outward taxi driver claimed to have worked a 20hr shift and return taxi driver had very little grasp of the journey required.
Michael Stephen Shilleto
Four Countries New Year & the Swiss Glacier Express
Firstly we must thank Alex and Dave our tour guide / drivers who entertained us through out . The tour was fantastic so was the hotel’s food and entertainment. The tour was through the new year holidays as expected lots of shops closed and hotels were understaffed which was lost on some travelers. We travelled back from stop 24 on a luxuria coach I would recommend paying the extra for the comfort alone
Cyril Purnell
I have just returned from Christmas In…
I have just returned from Christmas In The Austrian Lakes for singles with Leger Tours.
The Tour was very well controlled throughout by the two drivers / guides who provided us with information of places of interest , kept the coach very clean plus lots of drinks and snacks and watering stops .
All the hotels were very good with our guides taking care of all room allocations and our luggage.
Booking with leger was very simple from day one , with details of pickup points and times plus transport details on both the outward trip and return journey.
This was my first coach tour holiday but many more will follow and I will look towards Leger again
Pam Palin (Google Reviewer)
Just returned from Valkenburg, Acchen and Cologne Christmas Markets. Fabulous holiday,our drivers Alex and Dave were a scream and really made everyone feel special. Hotel in Valkenburg very clean and rooms spotless.Meals were OK first two nights but the last night was awful, good job I wasnt hungry.Early start back on Friday but hotel provided a packed breakfast bag for everyone. The only downside was the delay at Calais port but not Legers fault which had a knock on effect for feeder coach.Disappointed Sherrings coach did not provide hot drinks on the way home.Would travel with Leger again .
Gabrielle Deegan (Google Reviewer)
Do not book European coach travel unless you get appropriate information, the travel was extreme over 20 hours to get to Germany and over 21 hours to return, no refreshments offered on return journey and only 1 comfort break of 20 mins on the return. Definitely not recommended, I would never have booked this trip if I had the travel itinerary from the start, the xmas markets were great but I will fly or catch a train never again will I ever travel to the continent on a coach again
R M (Google Reviewer)
DO NOT BOOK
DO NOT BOOK. Formal complaint has been made. Waiting for response. Hotel was totally unacceptable. Situated on a dangerous, extremely noisy, fast road. Hotel was well below standard. No AC or fans. Coach was ok and drivers great but company just not professional.
Leger failed to book the correct amount of tickets for tours leaving people having paid and unable to go. Then expected to just wander around aimlessly. Cancelled multiple trips and tours last minute. Charged €60 pp for another tour which was only €16 on the ticket.
Totally unsuitable for older or immobile customers. The list is too long. Just do not use this company and book elsewhere.
Tina Mary Booker
Great booking experiences
Great booking experiences. Have booked two trips to Austria for this year as follow:
04/01 - Spectacular Austria All Inclusive - 01/07. Booking ref. 1258890. Believe it was Craig I spoke to who was so friendly, efficient and informative. A credit to Leger. Well done!
06/01 - Fairy Tale Christmas in Austria - 21/12.
Booking ref. 1260090. I spoke to Chloe who like Craig was efficient, friendly and very helpful. A credit to Leger. Well done!
I must say that we have been travelling with Leger for nearly 20 years and have never had a bad booking experience. All holidays were excellent as well.